Terms of Service

Clear rules for trusted meetings and AI-assisted records.

These Terms define responsibilities around meeting content, recording and transcription, E2EE, optional AI processing, retention, deletion and human review.

01

Using OnadaMeet

You must use OnadaMeet lawfully and only when you are able to enter a binding agreement. You are responsible for your account, workspace configuration, invitations, guest links, participant permissions and the conduct of users you authorize.

You may not attempt unauthorized access, disrupt the service, misuse security controls, interfere with other users, use the service for unlawful or abusive activity, or circumvent product safeguards intended to protect participants or customer data.

02

Customer content and permissions

Customer content may include meeting and classroom information, messages, recordings, transcripts, attendance records, notes, documents, generated summaries, action items, decisions and exported reports. You retain ownership of customer content subject to rights you grant OnadaMeet to process it as needed to provide, secure and support the service.

You are responsible for ensuring you have authority to upload, record, transcribe, submit or otherwise process customer content and for providing notices or obtaining permissions and consent required by applicable law, contract, workplace policy, school policy or other rules.

03

End-to-end encryption

Where OnadaMeet identifies a meeting as end-to-end encrypted, the E2EE representation applies to the live-media path for that supported meeting mode. E2EE does not prevent a participant or authorized feature from intentionally exporting, recording, transcribing, copying or submitting content to another feature or recipient.

You must not interpret E2EE as a guarantee that content you deliberately provide to a separate feature remains inaccessible to the systems needed to perform that requested processing.

04

AI Meeting Intelligence

AI Notes and related meeting-intelligence features are optional processing tools. AI processing is separate from the E2EE media path and requires authorized meeting content, such as notes or a transcript, to be made available for processing. Enabling AI Notes does not give an AI provider the ability to decrypt an E2EE media stream.

OnadaMeet may require host acknowledgement and participant-facing notice before certain AI-processing workflows can operate. A recorded acknowledgement or participant choice documents only the event actually captured by the service and is not a representation by OnadaMeet that every legally required consent has been obtained in every jurisdiction.

AI-generated summaries, discussion highlights, speaker contributions, decisions, action items, risks, unresolved issues and conclusions can be incomplete or inaccurate. They require human review and are not authoritative legal records merely because OnadaMeet generated or stored them.

05

Speaker attribution and consequential use

OnadaMeet may attribute speakers when reliable participant/session identity or explicit transcript metadata supports that attribution. The service is not intended to create reusable biometric voiceprints merely to identify meeting speakers, and uncertain identity should not be presented as fact.

You are responsible for reviewing AI-generated records before using them for legal, employment, financial, academic, disciplinary, compliance, safety or other consequential decisions. Do not rely on an unreviewed generated record as the sole basis for such a decision.

06

Retention, deletion and audit metadata

Authorized meeting hosts and workspace administrators may use supported controls to configure transcript retention or delete a stored transcript or AI meeting record. Some limited audit metadata about a deletion event may be retained for security, accountability, contractual or legal purposes without retaining the deleted transcript content itself.

Retention can also be affected by backups, legal requirements, security needs, account status, contractual commitments and dispute-resolution obligations. Product controls and public statements should be understood according to the retention behavior actually implemented by the service.

07

Third-party service providers

Some features depend on contracted third-party providers, including infrastructure, authentication, database, payment, email, media, security and AI-processing services. When you intentionally invoke a feature that requires a provider to process content, you authorize the processing necessary to provide that requested feature subject to applicable agreements and privacy disclosures.

08

Plans, billing and availability

Plan prices, limits and billing terms are presented through the service. Subscriptions renew according to the terms shown at purchase until canceled. Taxes may apply where required. Refund rights may vary according to the purchase terms and applicable consumer law.

The service may be interrupted by maintenance, network failures, browser restrictions, third-party providers, security events or circumstances outside OnadaMeet's control. We may suspend or limit access for abuse, security risk, non-payment, legal requirements or material violation of these Terms.

09

Disclaimers, updates and contact

To the maximum extent permitted by law, OnadaMeet is provided without warranties beyond those expressly stated in a separate written agreement. Nothing in these Terms excludes rights that cannot lawfully be excluded.

We may update these Terms as the service changes. Material changes will receive notice where required. If a product change materially changes how existing meeting content is used, OnadaMeet will not rely solely on a hidden interpretation of earlier terms where additional notice or consent is required.

These Terms are provided by Onada Innovative LLC. Effective and last updated: August 22, 2026. Unless applicable law or a separate written agreement requires otherwise, disputes are governed by the laws stated in the applicable OnadaMeet agreement. Questions may be sent to legal@onadameet.com.